Layar21 Privacy Policy – User Data Protection
This policy describes how layar21 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and responsibilities as a user of our platform.
Last updated: 2026
What information do we collect from users?
Layar21 collects various types of information to provide a secure, personalised, and fully functional service to users in Malaysia. The information collected covers the following categories:
- Account information: Your full name, email address, phone number, date of birth, and identification details provided during registration.
- Device and browser information: Device type, operating system, browser type, IP address, and access time are automatically recorded when you use the platform.
- Payment information: Transaction records in Malaysian Ringgit (RM/MYR), payment methods used, and bank account holder names. Full bank account numbers are not stored by layar21 and are processed directly through recognised payment providers.
- Cookies and tracking data: Session cookies, user preference cookies, and analytics data are used to improve the user experience and ensure the platform operates correctly.
- Usage data: Game history, betting activity, session duration, and interactions with platform content, used for internal analytics and service improvement.
How is your information used?
Layar21 uses collected information solely for legitimate purposes directly related to delivering our platform services. The primary purposes are as follows:
- Verify user identity and ensure account security during the login process and financial transactions.
- Process deposits and withdrawals in Malaysian Ringgit (MYR) accurately and securely.
- Display relevant content, promotions, and offers based on user preferences.
- Identify and prevent fraudulent activity, account misuse, or suspicious behaviour that violates our terms of use.
- Complying with applicable legal and regulatory requirements in Malaysia, including adherence to anti-money laundering (AML) laws.
- Contacting users regarding account updates, security notifications, and customer service communications.
Layar21 will not use your information for third-party marketing purposes without your prior consent.
How are cookies and tracking used on this platform?
Layar21 uses cookies and similar tracking technologies to improve platform functionality and enhance the user experience. The types of cookies we use include:
- Session cookies: Used to maintain your login session while browsing the platform. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your language, display, and layout preferences to ensure a consistent experience on future visits.
- Analytics cookies: Helps us understand how users interact with the platform, including the most frequently visited pages and time spent in each section.
- Security cookies: Used to detect suspicious activity and protect accounts from unauthorised access.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some features on the layar21 platform.
How is your data stored and protected?
The security of user data is layar21's highest priority. We apply strict technical and organisational measures to protect your personal information from unauthorised access, disclosure, or modification.
- All data is transmitted over encrypted connections using the latest SSL/TLS protocols.
- User passwords are stored in hashed form and are not readable by any party, including layar21's internal staff.
- Data servers are configured with strict access controls and continuously monitored for any security threats.
- Payment information is processed through payment gateways that comply with recognised industry security standards.
- Personal information that is no longer needed will be deleted or anonymised in accordance with our internal data retention policy.
While we take all reasonable steps to protect your data, no system is entirely risk-free. You are encouraged to take your own precautions, such as using a strong password and not sharing your login credentials with others.
Is your information shared with third parties?
Third-party sharing
Layar21 does not sell, rent, or trade users' personal information to third parties for marketing purposes. User information may only be shared in the following limited circumstances:
- To recognised payment service providers for processing your MYR transactions.
- To relevant authorities or law enforcement agencies when required under Malaysian law.
- To technical service providers such as server hosting, who are bound by strict confidentiality agreements.
User rights over personal data
As a layar21 user, you have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to correction: If your information is inaccurate or out of date, you may submit a correction request through the account section or by contacting our support team.
- Right to deletion: You may request the deletion of your account and personal data, subject to data retention requirements mandated by law.
For any enquiries regarding your privacy rights or to submit a data-related request, please refer to the FAQ us or contact the layar21 support team via our official email.
Policy updates and how to contact us
Layar21 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or operational requirements. Users will be notified of any significant amendments via the platform or their registered email.
Continued use of the layar21 platform after a policy amendment is published will be considered acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact the layar21 support team at:
Email: [email protected]
Our team will endeavour to respond to your enquiry within a reasonable timeframe. You may also visit the page FAQ for answers to questions frequently asked by our users.
Still have questions? Check out our FAQ page or register to start enjoying layar21's services today.